Shipping Policy
We are committed to getting your order to you quickly and efficiently. This policy outlines our shipping procedures and options.
Processing Time
All orders are processed within 1-2 business days after they are placed. Orders are not shipped or delivered on weekends or holidays. If you place an order after business hours, it will be processed on the next business day. You will receive a shipping confirmation email with a tracking number once your order has been shipped.
Shipping Options & Costs
We offer a range of shipping options to meet your needs. The following methods are available at checkout:
- Standard Shipping: Please allow 4-7 business days for delivery.
- Expedited Shipping: Please allow 2-3 business days for delivery.
- Next Day Air: Orders placed before the daily cutoff time will be delivered the next business day.
Shipping costs are calculated based on the selected service and your delivery address. The exact cost will be displayed at checkout before you complete your purchase.
Shipping Destinations
We currently ship to all 50 U.S. states. We are unable to ship to PO Boxes, APO/FPO addresses, or international destinations at this time.
Order Tracking
Once your order ships, you will receive an email with a tracking number and a link to monitor your package’s progress. You can also track your order by logging into your account on our website.
Delivery Issues
We make every effort to ensure your order arrives on time and in perfect condition. However, sometimes issues outside of our control may occur.
- Incorrect Address: Please ensure your shipping address is correct at the time of order. We are not responsible for orders shipped to an incorrect address provided at checkout.
- Carrier Delays: While we provide estimated delivery times, we cannot guarantee them and are not responsible for delays caused by the shipping carrier.
- Lost or Stolen Packages: If your tracking information indicates that your package was delivered but you have not received it, please contact your local post office and neighbors first. We are not liable for packages that are lost or stolen after being marked as delivered by the carrier.
Holiday Shipping
During peak holiday seasons and promotional events, please allow for additional order processing and transit time. We will post announcements on our website regarding any specific holiday shipping deadlines.
For any questions regarding our shipping policy, please visit our help center for more information.